{"id":1210,"date":"2018-04-23T22:49:10","date_gmt":"2018-04-23T20:49:10","guid":{"rendered":"https:\/\/www.hear-her.com\/?page_id=1210"},"modified":"2018-11-12T22:56:09","modified_gmt":"2018-11-12T21:56:09","slug":"supporto","status":"publish","type":"page","link":"https:\/\/www.hear-her.com\/it\/supporto\/","title":{"rendered":"Supporto"},"content":{"rendered":"<h3>Manuale<\/h3>\n<p>Qui puoi scaricare direttamente il manuale delle cuffie h\u00ebr.<\/p>\n<p><a href=\"https:\/\/hear-her.com\/wp-content\/uploads\/2018\/02\/her-Manual-Deutsch.pdf\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-773 size-medium\" src=\"https:\/\/www.hear-her.com\/wp-content\/uploads\/2018\/02\/her-headphone-manual-cover.jpg\" alt=\"\" width=\"259\" height=\"300\" \/><\/a><\/p>\n<p><a href=\"https:\/\/hear-her.com\/wp-content\/uploads\/2018\/02\/her-Manual-Deutsch.pdf\">Tedesco<\/a> | <a href=\"https:\/\/hear-her.com\/wp-content\/uploads\/2018\/02\/her-Manual-Englisch.pdf\">Inglese<\/a> | <a href=\"https:\/\/hear-her.com\/wp-content\/uploads\/2018\/02\/her-Manual-Franzoesisch.pdf\">Francese<\/a> | <a href=\"https:\/\/hear-her.com\/wp-content\/uploads\/2018\/02\/her-Manual-Italienisch.pdf\">Italiano<\/a> | <a href=\"https:\/\/www.hear-her.com\/wp-content\/uploads\/2018\/11\/her-Manual-Polnisch.pdf\">Polacco<\/a> | <a href=\"https:\/\/hear-her.com\/wp-content\/uploads\/2018\/02\/her-Manual-Spanisch.pdf\">Spagnolo<\/a><\/p>\n<p>&nbsp;<\/p>\n<h3>Accoppiamento tutorial<\/h3>\n<p><iframe loading=\"lazy\" src=\"https:\/\/www.youtube-nocookie.com\/embed\/daXLRv6J3Og?rel=0&amp;color=white\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\">\ufeff<\/span><\/iframe><\/p>\n<h3>Supporto<\/h3>\n<p>In caso di problemi con le cuffie, puoi contattarci direttamente tramite il <a href=\"\/kontakt\/\">modulo di contatto<\/a> o via <a href=\"mailto:support@hear-her.com\">e-mail<\/a>.<\/p>\n<h3>Servicio<\/h3>\n<p>Non ti piacciono le cuffie, vero? \u00c8 possibile restituire le cuffie h\u00ebr gratuitamente (all&#8217;interno dell&#8217;UE) e senza fornire alcuna motivazione entro 14 giorni dall&#8217;acquisto.\u00a0<a href=\"https:\/\/www.hear-her.com\/it\/istruzione-di-revoca\/\">Ulteriori informazioni sulla revoca<\/a><\/p>\n<p>Le cuffie sono difettose o danneggiate? Per verificare il tuo reclamo, si prega di non restituire l&#8217;articolo direttamente, ma contattarci prima. Se c&#8217;\u00e8 un diritto di garanzia entro il primo anno dall&#8217;acquisto, si prega di compilare il modulo di restituzione in modo da poter organizzare la restituzione nel pi\u00f9 breve tempo possibile:<\/p>\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f1333-o1\" lang=\"de-DE\" dir=\"ltr\" data-wpcf7-id=\"1333\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/it\/wp-json\/wp\/v2\/pages\/1210#wpcf7-f1333-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Kontaktformular\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"1333\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.2\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"de_DE\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f1333-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<p><label> Seriennummer*\/Serial number* (can be found on the package besides QR code)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"serial-number\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"serial-number\" \/><\/span> <\/label>\n<\/p>\n<p><label> Rechnungsnummer* \/ Invoice number*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"invoice-number\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"invoice-number\" \/><\/span> <\/label><br \/>\n<span id=\"wpcf7-69f8e24c83561-wrapper\" class=\"wpcf7-form-control-wrap my-address-wrap\" style=\"display:none !important; visibility:hidden !important;\"><label for=\"wpcf7-69f8e24c83561-field\" class=\"hp-message\">Bitte lasse dieses Feld leer.<\/label><input id=\"wpcf7-69f8e24c83561-field\"  class=\"wpcf7-form-control wpcf7-text\" type=\"text\" name=\"my-address\" value=\"\" size=\"40\" tabindex=\"-1\" autocomplete=\"new-password\" \/><\/span>\n<\/p>\n<p><label> E-Mail \/ email<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"email-address\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-text wpcf7-validates-as-email\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"email-address\" \/><\/span> <\/label><br \/>\n<span id=\"wpcf7-69f8e24c8363c-wrapper\" class=\"wpcf7-form-control-wrap my-email-wrap\" style=\"display:none !important; visibility:hidden !important;\"><label for=\"wpcf7-69f8e24c8363c-field\" class=\"hp-message\">Bitte lasse dieses Feld leer.<\/label><input id=\"wpcf7-69f8e24c8363c-field\"  class=\"wpcf7-form-control wpcf7-text\" type=\"text\" name=\"my-email\" value=\"\" size=\"40\" tabindex=\"-1\" autocomplete=\"new-password\" \/><\/span>\n<\/p>\n<p><label> Retourengrund*\/Return reason*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"return-reason\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Bitte beschreib den Fehler so genau wie m\u00f6glich. Schlagw\u00f6rter wie &quot;defekt&quot;, &quot;geht nicht&quot;, sind unzul\u00e4ssig (mindestens 25 Zeichen). \/ Please describe the error as accurately as possible. Key-words such as &quot;defective&quot;, &quot;not working&quot; are inadmissible (at least 25 characters).\" name=\"return-reason\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><i>Mit dem Absenden des Retourenformulars erkl\u00e4rst du dich damit einverstanden, dass deine Daten zur Bearbeitung des Anliegens verwendet werden (weitere Informationen und Widerrufshinweise findest du in unserer <a href=\"\/datenschutzerklaerung\/\">Datenschutzerkl\u00e4rung<\/a>).<\/i>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Senden\" \/>\n<\/p><input type='hidden' class='wpcf7-pum' value='{\"closepopup\":false,\"closedelay\":0,\"openpopup\":false,\"openpopup_id\":0}' \/><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Manuale Qui puoi scaricare direttamente il manuale delle cuffie h\u00ebr. Tedesco | Inglese | Francese | Italiano | Polacco | Spagnolo &nbsp; Accoppiamento&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/her-pages.php","meta":{"footnotes":""},"class_list":["post-1210","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.hear-her.com\/it\/wp-json\/wp\/v2\/pages\/1210","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hear-her.com\/it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.hear-her.com\/it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.hear-her.com\/it\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hear-her.com\/it\/wp-json\/wp\/v2\/comments?post=1210"}],"version-history":[{"count":10,"href":"https:\/\/www.hear-her.com\/it\/wp-json\/wp\/v2\/pages\/1210\/revisions"}],"predecessor-version":[{"id":3732,"href":"https:\/\/www.hear-her.com\/it\/wp-json\/wp\/v2\/pages\/1210\/revisions\/3732"}],"wp:attachment":[{"href":"https:\/\/www.hear-her.com\/it\/wp-json\/wp\/v2\/media?parent=1210"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}