{"id":3968,"date":"2018-11-19T14:02:22","date_gmt":"2018-11-19T13:02:22","guid":{"rendered":"https:\/\/www.hear-her.com\/?page_id=3968"},"modified":"2018-11-19T14:02:22","modified_gmt":"2018-11-19T13:02:22","slug":"assistencia","status":"publish","type":"page","link":"https:\/\/www.hear-her.com\/pt-pt\/assistencia\/","title":{"rendered":"Assist\u00eancia"},"content":{"rendered":"<h3>Manual<\/h3>\n<p>Podes encontrar aqui o manual dos auscultadores h\u00ebr e descarreg\u00e1-lo.<\/p>\n<p><a href=\"https:\/\/hear-her.com\/wp-content\/uploads\/2018\/02\/her-Manual-Deutsch.pdf\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-3973 size-medium\" src=\"https:\/\/www.hear-her.com\/wp-content\/uploads\/2018\/02\/her-headphone-manual-cover-259x300.jpg\" alt=\"\" width=\"259\" height=\"300\" srcset=\"https:\/\/www.hear-her.com\/wp-content\/uploads\/2018\/02\/her-headphone-manual-cover-259x300.jpg 259w, https:\/\/www.hear-her.com\/wp-content\/uploads\/2018\/02\/her-headphone-manual-cover-768x890.jpg 768w, https:\/\/www.hear-her.com\/wp-content\/uploads\/2018\/02\/her-headphone-manual-cover-883x1024.jpg 883w, https:\/\/www.hear-her.com\/wp-content\/uploads\/2018\/02\/her-headphone-manual-cover-595x690.jpg 595w, https:\/\/www.hear-her.com\/wp-content\/uploads\/2018\/02\/her-headphone-manual-cover-790x916.jpg 790w, https:\/\/www.hear-her.com\/wp-content\/uploads\/2018\/02\/her-headphone-manual-cover.jpg 886w\" sizes=\"auto, (max-width: 259px) 100vw, 259px\" \/><\/a><\/p>\n<p><a href=\"https:\/\/hear-her.com\/wp-content\/uploads\/2018\/02\/her-Manual-Deutsch.pdf\">Alem\u00e3o<\/a> | <a href=\"https:\/\/hear-her.com\/wp-content\/uploads\/2018\/02\/her-Manual-Englisch.pdf\">Ingl\u00eas<\/a> | <a href=\"https:\/\/hear-her.com\/wp-content\/uploads\/2018\/02\/her-Manual-Franzoesisch.pdf\">Franc\u00eas<\/a> | <a href=\"https:\/\/hear-her.com\/wp-content\/uploads\/2018\/02\/her-Manual-Italienisch.pdf\">Italiano<\/a> | <a href=\"https:\/\/www.hear-her.com\/wp-content\/uploads\/2018\/11\/her-Manual-Polnisch.pdf\">Polon\u00eas<\/a> | <a href=\"https:\/\/hear-her.com\/wp-content\/uploads\/2018\/02\/her-Manual-Spanisch.pdf\">Espanhol<\/a><\/p>\n<p>&nbsp;<\/p>\n<h3>Tutorial de Emparelhamento<\/h3>\n<p><iframe loading=\"lazy\" src=\"https:\/\/www.youtube-nocookie.com\/embed\/2dZYeqe2clQ?rel=0&amp;color=white\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\" data-mce-fragment=\"1\"><\/iframe><\/p>\n<h3>Assist\u00eancia<\/h3>\n<p>Caso tenhas algum problema com os teus auscultadores, n\u00e3o hesites em contactar-nos diretamente atrav\u00e9s do <a href=\"\/kontakt\/\">formul\u00e1rio de contacto<\/a> ou por <a href=\"mailto:support@hear-her.com\">e-mail.<\/a><\/p>\n<h3>Servi\u00e7o<\/h3>\n<p>N\u00e3o gostas dos teus auscultadores? Dentro do per\u00edodo de cancelamento, podes devolver gratuitamente os auscultadores h\u00ebr (dentro da Uni\u00e3o Europeia) sem apresentar quaisquer explica\u00e7\u00f5es.\u00a0<a href=\"https:\/\/www.hear-her.com\/widerrufsbelehrung\/\">Mais informa\u00e7\u00f5es sobre o cancelamento e o per\u00edodo de cancelamento<\/a><\/p>\n<p>Os teus auscultadores apresentam danos ou defeitos? Para verificarmos a tua reclama\u00e7\u00e3o, pedimos que n\u00e3o devolvas o produto diretamente sem antes entrar em contacto connosco. Se, dentro do primeiro ano ap\u00f3s compra, ocorrer algum problema contemplado pela garantia, preenche o formul\u00e1rio de devolu\u00e7\u00e3o, para que possamos processar a devolu\u00e7\u00e3o o mais rapidamente poss\u00edvel:<\/p>\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f1333-o1\" lang=\"de-DE\" dir=\"ltr\" data-wpcf7-id=\"1333\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/pt-pt\/wp-json\/wp\/v2\/pages\/3968#wpcf7-f1333-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Kontaktformular\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"1333\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.2\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"de_DE\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f1333-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<p><label> Seriennummer*\/Serial number* (can be found on the package besides QR code)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"serial-number\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"serial-number\" \/><\/span> <\/label>\n<\/p>\n<p><label> Rechnungsnummer* \/ Invoice number*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"invoice-number\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"invoice-number\" \/><\/span> <\/label><br \/>\n<span id=\"wpcf7-69e685584dac8-wrapper\" class=\"wpcf7-form-control-wrap my-address-wrap\" style=\"display:none !important; visibility:hidden !important;\"><label for=\"wpcf7-69e685584dac8-field\" class=\"hp-message\">Bitte lasse dieses Feld leer.<\/label><input id=\"wpcf7-69e685584dac8-field\"  class=\"wpcf7-form-control wpcf7-text\" type=\"text\" name=\"my-address\" value=\"\" size=\"40\" tabindex=\"-1\" autocomplete=\"new-password\" \/><\/span>\n<\/p>\n<p><label> E-Mail \/ email<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"email-address\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-text wpcf7-validates-as-email\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"email-address\" \/><\/span> <\/label><br \/>\n<span id=\"wpcf7-69e685584db7a-wrapper\" class=\"wpcf7-form-control-wrap my-email-wrap\" style=\"display:none !important; visibility:hidden !important;\"><label for=\"wpcf7-69e685584db7a-field\" class=\"hp-message\">Bitte lasse dieses Feld leer.<\/label><input id=\"wpcf7-69e685584db7a-field\"  class=\"wpcf7-form-control wpcf7-text\" type=\"text\" name=\"my-email\" value=\"\" size=\"40\" tabindex=\"-1\" autocomplete=\"new-password\" \/><\/span>\n<\/p>\n<p><label> Retourengrund*\/Return reason*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"return-reason\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Bitte beschreib den Fehler so genau wie m\u00f6glich. Schlagw\u00f6rter wie &quot;defekt&quot;, &quot;geht nicht&quot;, sind unzul\u00e4ssig (mindestens 25 Zeichen). \/ Please describe the error as accurately as possible. Key-words such as &quot;defective&quot;, &quot;not working&quot; are inadmissible (at least 25 characters).\" name=\"return-reason\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><i>Mit dem Absenden des Retourenformulars erkl\u00e4rst du dich damit einverstanden, dass deine Daten zur Bearbeitung des Anliegens verwendet werden (weitere Informationen und Widerrufshinweise findest du in unserer <a href=\"\/datenschutzerklaerung\/\">Datenschutzerkl\u00e4rung<\/a>).<\/i>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Senden\" \/>\n<\/p><input type='hidden' class='wpcf7-pum' value='{\"closepopup\":false,\"closedelay\":0,\"openpopup\":false,\"openpopup_id\":0}' \/><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Manual Podes encontrar aqui o manual dos auscultadores h\u00ebr e descarreg\u00e1-lo. Alem\u00e3o | Ingl\u00eas | Franc\u00eas | Italiano | Polon\u00eas | Espanhol &nbsp;&hellip;<\/p>\n","protected":false},"author":48,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/her-pages.php","meta":{"footnotes":""},"class_list":["post-3968","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.hear-her.com\/pt-pt\/wp-json\/wp\/v2\/pages\/3968","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hear-her.com\/pt-pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.hear-her.com\/pt-pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.hear-her.com\/pt-pt\/wp-json\/wp\/v2\/users\/48"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hear-her.com\/pt-pt\/wp-json\/wp\/v2\/comments?post=3968"}],"version-history":[{"count":2,"href":"https:\/\/www.hear-her.com\/pt-pt\/wp-json\/wp\/v2\/pages\/3968\/revisions"}],"predecessor-version":[{"id":3984,"href":"https:\/\/www.hear-her.com\/pt-pt\/wp-json\/wp\/v2\/pages\/3968\/revisions\/3984"}],"wp:attachment":[{"href":"https:\/\/www.hear-her.com\/pt-pt\/wp-json\/wp\/v2\/media?parent=3968"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}